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Frequently Asked Questions

General

Ventana Senior Apartments is about 50 minutes from Los Angeles International Airport (LAX).

Ventana Senior Apartments offers 1- and 2-bedroom senior apartments in Los Angeles, CA. To view current availability, please visit our Floor Plans page.

Maintenance

Maintenance will check all appliances and other equipment for proper maintenance, repair or replace, clean unit, clean and/or replace flooring, painting as needed.

You can get help through our Resident Portal, call the office, or stop by the office.

Maintenance issues are handled within 48 hours, by on-site staff or by vendor as appropriate.

Call the after-hour emergency number, or call the office during the day.

You can hang photos, hang draperies with the blinds between the window and the drapery, and paint. Any excessive damage due to holes may be charged, painting will be charged.

Washer & dryer are included in unit

Amenities

Clubhouse with kitchen, business center, library, billiards room, art/game room, indoor/outdoor fireplace, BBQ area, outdoor lounging area, use of Sonoma at Porter Ranch's Pool.
Please visit our Amenities page for more details.

Microwave, stove, fridge, Washer/Dryer, Dishwasher

Treadmill, weights, bike, floormats, TV

Quiet hours are 10PM - 8AM, contact office for fees for specific areas and dates.

Admin

Walk-in's welcome, appointments prefered.

All applications are taken via our community website. Ventanaseniorapartments.com. We can also assist in the leasing office.

2 - 5 days depending on verification information required.

Holding deposit at time of application $250 and application fee of $60 per lessee. Move-in, balance of deposits and rent due.

Come prepared to lease with all income verification documentation and be ready to make Ventana your home.

Resident portal (one time and recurring payment options), rent drop box

Through the Resident Portal via ACH payment

Utility (water, sewer, trash, sewer & city fees) are paid with rent monthly

Contact Gas 800-427-2200 and Electricity 800-342-5397

If you mention your friend at your first tour and you move in, your friend will receive the current referral bonus. Check with the office for details.

Resident must accompany up to 2 guests at all times. Guests are required to follow all community policies.

An amount equal to one month's current rent.

Location

Walmart, Ralphs, AMC theater, Dining options, Kaiser Permanente

This is a senior (55+) community with occupant restrictions.

The Aliso Canyon Park is located 1.5mi., About 4 minutes on Rinaldi

Yes, Limekiln Canyon Trail is located 1.1mi. Off Rinaldi

Porter Ranch Town Center-comprised of Walmart, Ralphs, Burlington & Best Buy

Peets 0.2mi & Starbucks 0.6mi & Starbucks inside Ralphs

Directions

We are right off the 118 highway and easy access to the 405. Please visit the MAPS page for detailed directions. 

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Our team is always ready to answer your questions.