FAQ

Your new home will be professionally inspected and prepared by one of our onsite maintenance associates. Our standard practices include ensuring all areas of your new home are clean and functional.

Yes, we do have on-site maintenance.

Work orders may be submitted online through your Resident Portal.

Maintenance work orders are completed by one of our experienced onsite maintenance team members.

No. You may provide permission for us to enter when you submit your work order through your Resident Portal or by speaking with one of our onsite team members.

The onsite leasing office is able to assist during regular office hours. We do not provide after-hours lock out services.

You may customize your home with non-permanent decorations. Any modifications you make to your home during your residency may incur a charge at the time of move out. Charges are incurred when maintenance is needed to return your home to its original condition at the time of move in.

Sonoma offers a clubhouse with kitchen, business center, library, billiards room, art/game room, indoor/outdoor fireplace, BBQ area, outdoor lounging area, and use of Sonoma at Porter Ranch's pool.

Please visit our Amenities page for more information and photos. 

Our pools and decks are open everyday between 8am-10pm.

Yes, we do offer assigned parking on-site.

Each unit has its own full size washer and dryer.

Yes, Ventana is a pet friendly community.

The pet security deposit is $500 per pet. Two pet maximum. Monthly fee for cats is $35 and $50 for dogs.

Ventana Senior Apartments does not allow pets. We do comply with all ADA regulations regarding assistive and service animals.

No, there is not a pet park on-site.

Standard appliances in our apartment homes include microwave, stove, fridge, washer/dryer, dishwasher.

No, we do not offer furnished apartment homes.

No

No, leases may be in the name of the individual occupying the home. We do not allow sub-leasing at our communities.

No, we do not offer package concierge services.

Our fitness center is open everyday from 8AM - 10PM.

We provide a treadmill, weights, bike, floormats, and TV in our on-site fitness center.

Quiet hours are 10PM - 8AM, contact office for fees for specific areas and dates.

No. We would be pleased to offer in person tours of our community during regular office hours.

Our leasing office is open Tuesday through Friday from 9 am to 6 pm and Saturday from 10 am to 6 pm. You may walk in or schedule an appointment online via our website.

Our leasing office is open Tuesday through Friday from 9 am to 6 pm and Saturday from 10 am to 6 pm. You may walk in or schedule an appointment online via our website.

You may apply online by selecting an apartment on our website and creating an applicant portal account. Our Leasing Consultants are available to assist with finding the perfect apartment home. Please visit our website or call (747) 202-0120.

Applications are often approved in 72-hrs. Please carefully review the rental criteria, which is available as part of your application, to avoid any delays in processing your application.

We require a holding deposit of $250 and an application of $60 per application when applying for your new home. You will pay the remaining balance of your security deposit and first month's rent, or a prorated portion, at the time of move in.

Explore our website and determine which apartment home fits your needs best. Our onsite leasing team is available to help answer your questions and support you through the leasing process. It is helpful to be prepared with questions about your new home, the application process and what you need to qualify, and what you need in a community to help you feel at home. We are here to help you every step of the way.

Rent may be paid online through your Resident Portal or directly to the leasing office. We also offer flexible payments through our partnership with Flex. Please speak with your onsite leasing team for additional information.

Yes! Rent may be paid online through your Resident Portal. You may make one time payments or set up recurring payments within the payment portal.

Only rentable items or pets incur additional fees.

Yes, renter's liability insurance is required.

No, utilities are paid separately from your rent.

Please contact LADWP at 800-342-5397 or LADWP.com to set up electricity. So.Cal Gas at 800-427-2200 or socalgas.com to set up gas service.

Spectrum is the provider for internet and cable. You can contac them at (855)243-8892 to set up service.

If you mention your friend at your first tour and you move in, your friend will receive the current referral bonus. Check with the office for details.

Ventana Apartments allows guests up to 14 days out of the month. If you will be accommodating more than 2 guests, please inform the on-site team for approval. We do have a limit of two guests per household when visiting the community amenities with your presence.

We do not offer rental price reductions on longer leases at Ventana. You may not pay rent for a year in advance to secure your unit.

This is a choice you will be able to make at the time of transfer approval.

No, we do not allow subletting at our community.

You may elect to pay a lease break fee equal to one month of rent or you will be responsible for the remaining months of rent left on your lease agreement.

Yes, the closest public transportation to Ventana Senior Apartments includes the Metro Bus Lines south of our community on the corners of Mason and Devonshire; and the Metrolink Train Station located 2.5 miles southwest of Sonoma.

Ventana Senior Apartments is located near AMC Theaters, CSUN (Cal State Univ- Northridge), Kaiser Permanente & Facey Medical Centers, Boeckmann Park, Berson Memorial Park and Porter Ranch Community Park.

Please visit our Maps page for more information.

Ventana Senior Apartments is in the Los Angeles Unified school district, however we do have a minimum resident age limit of 55 years. If there are conditions where an accommodation should be reviewed, please meet with our on-site management team.

The nearest pet friendly park is Mason Park, 1.4 miles South of our community.

Yes, the nearest bike trails to Ventana Senior Apartments are Apeta Momonga Mission Trail (1 mile away) and Limekiln Canyon Trail (1.4 miles away).

Residents at Ventana Senior Apartments shop at The Vineyards at Porter Ranch, Chatsworth Center Shopping Center and Northridge Fashion Center and Westfields Topanga Village Malls. With a variety of restaurants, electronic, tools/hardware stores, our community is located within minutes of shopping, entertainment and leisure.

The nearest coffee shops to Ventana Senior Apartments are Peet's Coffee and Starbucks both of which are within 1 mile/5 minutes of Ventana.

If you're seeking modern apartments, high-end amenities, peace of mind, and a quiet yet connected community, Porter Ranch is arguably the best place to rent in northern Los Angeles County. It’s particularly ideal for those who value clean air, natural beauty, and suburban sophistication—all within a manageable distance of LA’s core.

• Well-Maintained, Secure, and Peaceful Environment: Porter Ranch is widely regarded as one of the most secure and cleanest neighborhoods in the San Fernando Valley. Its master-planned communities are well-maintained, with tree-lined streets, gated entries, and a quiet, residential feel—ideal for families, professionals, and retirees alike.
• Scenic Beauty and Open Space: Unlike many densely populated parts of Los Angeles, Porter Ranch offers sweeping views, rolling hills, and proximity to nature. Residents enjoy access to Santa Susana Mountains, Aliso Canyon Park, and hiking/biking trails, which promote a healthy and active lifestyle.
• Convenient Shopping & Dining: Porter Ranch is home to the Vineyards at Porter Ranch, a high-end shopping and dining center that includes Whole Foods, Nordstrom Rack, restaurants, a movie theater, and wellness services—all within minutes of most apartment communities.
• Great Schools and Family Appeal: It’s in the highly rated Los Angeles Unified School District, with access to Porter Ranch Community School and nearby charter and private schools, making it a top pick for families with children.
• Easy Freeway Access: Located near the 118 Freeway, Porter Ranch allows for relatively smooth commuting to major employment hubs in Chatsworth, Northridge, Burbank, and downtown LA, especially when compared to more congested central neighborhoods.

• Outdoor Recreation and Nature: Limekiln Canyon Park and Aliso Canyon Park offer scenic hiking and biking trails through natural canyons, with oak trees, wildflowers, and wildlife. The Santa Susana Mountains provide quick access to more rugged hiking and incredible valley views.
• Entertainment: The AMC Porter Ranch 9 is a modern theater with reclining seats and reserved seating—great for date nights or family outings.
• Sports and Private Clubs: Nearby Knollwood Country Club offers golf and social activities. Local parks like Holleigh Bernson Memorial Park include basketball and tennis courts, plus playgrounds for children.
• Family- Friendly Activities: Many families enjoy weekend picnics at Porter Ranch parks, youth sports leagues, and community events like: Summer concerts, Food truck nights, Farmers markets, Porter Ranch Community School hosts events that bring families together year-roun

• Aerojet Rocketdyne (Chatsworth)10-12 minutes
• CSUN – California State University, Northridge (Northridge) 10 minutes 
• Medtronic (Sylmar) 12-15 minutes
• Northrop Grumman (Northridge/Chatsworth) 15 minutes 
• Dignity Health – Northridge Hospital Medical Center (Northridge) 10-12 minutes
• Warner Bros. Studios / The Walt Disney Company (Burbank) 30-35 minutes
• Burbank Airport (Hollywood Burbank Airport – BUR) 30 minutes

When evaluating apartment amenities in Porter Ranch, CA, residents often prioritize features that enhance comfort, convenience, and community engagement. Ventana Senior Apartments caters to the 55+ community, providing a tranquil environment with amenities like a heated outdoor pool, fitness center, and clubhouse for social gatherings. Similar to Tesoro, Ventana offers pet-friendly policies and proximity to local shopping and dining, which adds to its appeal for active adults seeking an engaging and convenient lifestyle.

Our address is 20455 Sorrento Lane, Porter Ranch, CA 91326 which is conveniently located north of the 118 Freeway, exit Porter Ranch Drive.

Please visit our Maps page for detailed directions. 

The nearest cross street to Ventana Senior Apartments is Mason Ave and Rinaldi St. Located North of Rinaldi off of Mason. We share the same entry as Sonoma at Porter Ranch Apartments.